Last Updated on July 14, 2015 by Tim
UserChamp helps streamline the weekly tagging of support tickets, analyzing what changed since last week, and putting together and sharing summaries.
Struggling to find time for reporting? UserChamp helps streamline your weekly tagging of support tickets, analyzing what changed since last week, and putting together and sharing reports.
Tired of manually exporting? Spending hours getting your data out of your helpdesk, through Excel spreadsheets, and into a format you can share with your team?
UserChamp takes care of the grunt work (it’s software, it doesn’t mind) and lets you focus on what you do best – spotting the important take-aways for your team.
Use Zendesk or HelpScout? Perfect! UserChamp plugs into your helpdesk and aggregates your weekly data for you. All you need to do is check the tagging and maybe tag those few tickets that someone missed.
UserChamp plugs into your helpdesk and aggregates your weekly data for you. All you need to do is check the tagging and maybe tag those few tickets that someone missed.
Be Customer Centric
Your customers are already telling you their wants, needs, and frustrations through various channels. UserChamp helps you prioritize feature requests, as well as discover content gaps and user interface opportunities.
Save Time
You are focused on making your users happy. UserChamp allows you to save time by turning your interactions into data you can act on today. Use their actionable reports to drill down and focus on what matters most to your customers.
Keep Moving
They know how time consuming it can be to adopt a new tool. UserChamp adapts to your business and integrates seamlessly with your different communication channels so you can remain focused on the outcome.
Website: userchamp.com
